14th May 2007, 02:44 PM
My transaction was processes on April 16, and I would have expected delivery to Australia by now given the postage cost. My first email to Get A Trowel was 10 days ago with no answer, my latest yesterday. Since you are having problems too I think I will give them 48 hrs to reply then ring my credit card company and Paypal and try to cancel the transaction and get a refund.
You are entirely correct Taverna, regardless of what problems Get A Trowel is having, this lack of communication is entirely unprofessional and shows no respect for the client's needs.
Will post here if I learn anything.
Good Luck
You are entirely correct Taverna, regardless of what problems Get A Trowel is having, this lack of communication is entirely unprofessional and shows no respect for the client's needs.
Will post here if I learn anything.
Good Luck