2nd June 2007, 08:09 PM
Hi there I stumbled across this forum when I typed in Getatrowel.co and was almost relieved to find others who felt they have been ripped off by this firm.I ordered a trowel on 7th April and despite the money being taken on 10th April I am STILL waiting.I realise you want to end this thread but I think it is important if you are promoting this firm you should take careful note of customers experiences. By 13th May I was worried and managed to find Ian Applgate's address and wrote by snail mail [phone and email was useless]he promised me by email on the 15 May I would get it in 3 to 5 days it is now over two more weeks! I hate being lied to and because I believed him I have now lost the chance To reclaim my money thro Paypal. It is also in the realms of fraud to take money and not supply anything. I am totally with Taverna Cat its not the amount of money but the principle and I feel sorry Taverna Cat is getting condecending posts I can assure you I am very angry too and wont let them get away with it either. As for the comment on putting a small business out of work I feel there are probably many more silent people out there waiting patiently like me. To add insult to injury I came across Ian Applegate's blog page Woes Whims an Whatnots an up to date blog for all to read on his move to London by the 2 June. If he has time to keep posting this and pictures of his family he would be better to divert his energies to customers.If you dont wish to post this at least send it to Taverna Cat I am with you all the way.Its only when you are on the receiving end of this firm can you really understand how Taverna Cat feels. I too would travel miles not let a firm rip people off.