20th June 2007, 12:51 PM
I have consulted with the FSB and it is an offence to 'obtain a pecuniary advantage by deception'. This would be difficult to prove if not carried through to conclusion but nevertheless shows that it [u]is</u> a legal as well as a moral issue.
An offence is also committed if, by impersonating another individual/body, you adversley affect that person/bodie's reputation - but I don't think that is the case here.
A good piece of advice from the lawyer was never to talk prices over the phone unless you are 100% sure of the callers identity, always ask them to send an email to which you can respond or get a postal address and put it in writing. Most reasonable people will accept this as 'company policy'.
An offence is also committed if, by impersonating another individual/body, you adversley affect that person/bodie's reputation - but I don't think that is the case here.
A good piece of advice from the lawyer was never to talk prices over the phone unless you are 100% sure of the callers identity, always ask them to send an email to which you can respond or get a postal address and put it in writing. Most reasonable people will accept this as 'company policy'.