BAJR leaves the IFA

[1man1desk]

Posted by Trowelfodder:

quote:We were all local diggers and wanted our anonimity protected but were told that the complaint would only go ahead if we were prepared to put our names to it. We did but we signed them on a separate sheet to the complaint as a cover letter which included once more a plee that our names were not passed on.

This was photocopied and passed onto the unit, along with my home address which we were using as a point of contact leaving no doubt behind who co-ordinated this letter.

I am quite shocked by that - the IFA does have a mechanism in place to protect anonymity (i.e. an IFA staffer would take up the complaint in place of the originator), and I don't know why it didn't work here. One possibility is that the nature of the compaint was such that it could only be upheld using the original complainants as witnesses, so if they weren't identified it couldn't go forward.

I have made a complaint myself, successfully using the anonymity rule, but it was one based on information that the company concerned had published on the internet - so it did not depend on my personal evidence.

quote:And as for the statement that non ifa members have no right to make complaints against raos as we're not prepared adhere to their standards

And any such statement is not true. Non-IFA members can make complaints. However, no-one can take disciplinary action against a non-IFA member or non-RAO organisation for failure to follow IFA standards, because only members and RAOs are bound to the standards through their membership.
If you want to complain about the conduct of a non-RAO, to whom would you direct your complaint? and what action could they take?

1man1desk

to let, fully furnished