13th June 2008, 06:01 PM
Hope the holiday picks up!
I agree, but maybe they think that they are trying to be open and every time something comes up they get hit with a big hammer? Plus (and I obviously don't know what the information is), maybe they just don't collect that information. Or maybe their priorities are set differently?
As for the complaint side, it's also true to say that if it was me someone was complaining about I wouldn't want that out in the open until I'd had my case heard. Mud sticks, even (especially!)unfair mud.
I agree, but maybe they think that they are trying to be open and every time something comes up they get hit with a big hammer? Plus (and I obviously don't know what the information is), maybe they just don't collect that information. Or maybe their priorities are set differently?
As for the complaint side, it's also true to say that if it was me someone was complaining about I wouldn't want that out in the open until I'd had my case heard. Mud sticks, even (especially!)unfair mud.