21st October 2010, 04:26 PM
I am not sure I follow the logic of years in field = better field staff?
I have met quite a few "old lags" who do not seem to be able to finish paper work. Although they are capable of leaning on shovels moaning about how harder/colder/less well off things were in the beginning of time.
A person poorly trained 20 years ago, is just as likely to be making the same mistakes now as they were then. Except now the mistakes are compounded by "old lags" trying to teach new staff.
The key is to have standardised training across the board, with no exceptions. Experienced staff are only useful if they work hard and are trained properly. Someone can dig for twenty years, but does that make them good at their job? Not necessarily.
I have met quite a few "old lags" who do not seem to be able to finish paper work. Although they are capable of leaning on shovels moaning about how harder/colder/less well off things were in the beginning of time.
A person poorly trained 20 years ago, is just as likely to be making the same mistakes now as they were then. Except now the mistakes are compounded by "old lags" trying to teach new staff.
The key is to have standardised training across the board, with no exceptions. Experienced staff are only useful if they work hard and are trained properly. Someone can dig for twenty years, but does that make them good at their job? Not necessarily.