28th August 2011, 06:42 PM
Kel Wrote:ITIL isn't free. You can only be ITIL-certified if you're trained. And that means taking the official training courses and sitting the official exams - which cost thousands of pounds per staff member.
My point is that you can use the standard - and use the benefits - without necessarily incurring all the costs.
Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well preserved body, but rather to skid in sideways, Merlot in one hand, Cigar in the other; body thoroughly used up, totally worn out, and screaming "WOO HOO, what a ride!