Quote:My point is that you can use the standard - and use the benefits - without necessarily incurring all the costs.
Errm... not unless you want to be done for trademark and/or copyright infringement. ITIL is a proprietory methodology, with associated legal rights of intellectual ownership. It's not a public or open methodology. You can't claim to be ITIL-compliant unless you have their certification. It'd be like me submitting a DBA in the Wessex Arch house style and whacking their logo on the cover, then telling the client that I've done it like WA would have, only without being employed by them.
If you decide to use ITIL methodologies on the sly without getting certified, then you have to be VERY quiet and not tell anyone about, it or risk legal action. Which rather defeats the object.
Standards have to be visible and up front. Use of standards needs to be equally visible.
Quote:This will cost money.. the question is from where does it comeBlimey Hosty, there's a dreadful echo in here somewhere...
